Websites: Engine 6 - Application Slowness and Server Errors

Incident Report for DealerSocket Status Page

Resolved

This incident has been resolved.
Posted May 27, 2020 - 17:36 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2020 - 17:27 PDT

Update

Our Engineering and DBA teams are working to solve this problem.
We are making changesto restore application access as quickly as we can.
Posted May 27, 2020 - 17:12 PDT

Investigating

We are investigating a problem where customers are receiving server errors and or slowness while using an Engine6 website.
Posted May 27, 2020 - 16:58 PDT
This incident affected: Websites (DealerFire - Engine6).