System Status
All Systems Operational
CRM Operational
Blackbird CRM Operational
Carmind Operational
Classic CRM Operational
Mobile CRM Application Operational
Revenue Radar Operational
DMS Operational
Auto/Mate Operational
AutoStar Operational
FEX Operational
IDMS Operational
Inventory Operational
AAX Operational
eCarList Operational
Inventory+ Operational
Report Center Operational
Websites Operational
DealerFire - Engine5 Operational
DealerFire - Engine6 Operational
DealerFire - Ignite Operational
PrecisePrice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Software Release
Completed - The scheduled maintenance has been completed.
Jun 17, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 PDT
Scheduled - Software Release for [AU] CRM, Mobile, and Revenue Radar services
Jun 16, 14:48 PDT
Software Release
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 PDT
Scheduled - Software Release for [US] CRM, Mobile, and Revenue Radar services
Jun 16, 14:47 PDT
Jun 16, 2021
Jun 15, 2021
E6 Website Errors
Resolved - This issue has been resolved.
Jun 15, 16:51 PDT
Monitoring - E6 websites have remained fully functional since the previous update. Teams are still monitoring the issue.
Jun 15, 11:47 PDT
Identified - We have identified and issue and most E6 websites should be fully functional at this time. We are continuing to look into the issue to get this fully resolved.
Jun 15, 09:36 PDT
Investigating - We are currently investigating an issue with intermittent errors on E6 websites.
Jun 15, 08:49 PDT
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
iDMS: Problems Loading Account Queues
Resolved - Teams have resolved this issue.
Customers may need to log out and back in to receive the fix for the search pages.
Please reach out to customer support for further troubleshooting if you are still experiencing an issue.
Jun 10, 07:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 07:49 PDT
Investigating - We are investigating a condition where users selecting the Account Queue Option in the menu are being redirected to account search.

We are researching options to resolve.
As a work around, once you select Account Queues, at the top of the screen in the blue horizontal bar, you can click on Search Accounts on the Menu bar, and select Account Queues and it will bring you to the correct page.
Jun 10, 06:16 PDT
Jun 9, 2021
Software Release
Completed - The scheduled maintenance has been completed.
Jun 9, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:02 PDT
Scheduled - Software Release for [AU] CRM, Mobile, and Revenue Radar services
Jun 8, 10:10 PDT
Software Release
Completed - The scheduled maintenance has been completed.
Jun 9, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 22:00 PDT
Scheduled - Software Release for [US] CRM, Mobile, and Revenue Radar services
Jun 8, 10:09 PDT
Jun 8, 2021
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

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