DealerSocket Status Page Status

All Systems Operational

CRM Operational

Mobile CRM Application Operational

Revenue Radar Operational

DMS Operational

Auto/Mate Operational

AutoStar Operational

FEX Operational

IDMS Operational

Inventory Operational

AAX Operational

Inventory+ Operational

Websites Operational

DealerFire - Engine5 Operational

DealerFire - Engine6 Operational

DealerFire - Ignite Operational

PrecisePrice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

Timeouts when pushing trades

Resolved - This incident has been resolved.
Sep 8, 06:25 PDT

Update - We are continuing to investigate this issue.
Sep 5, 22:13 PDT

Update - We are continuing to investigate this issue.
Sep 5, 22:03 PDT

Update - We are continuing to investigate this issue.
Sep 5, 20:57 PDT

Update - We are continuing to investigate this issue.
Sep 5, 18:28 PDT

Update - We are continuing to investigate this issue.
Sep 5, 17:08 PDT

Investigating - We are currently investigating this issue.
Sep 5, 16:22 PDT

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

Accounting Integration Error

Resolved - This incident has been resolved.
Sep 2, 08:44 PDT

Monitoring - The issue has been resolved, but customers must take specific steps to catch up. If you have not received the necessary instructions, please contact idmssupport@dealersocket.com for assistance.
Aug 29, 06:07 PDT

Identified - We’ve made significant progress in resolving the issue affecting QuickBooks integrations. To ensure stability and accuracy, we are rolling out the fix in stages due to the high volume of data batches that now need to be processed.
Our team is closely monitoring the rollout and prioritizing a smooth and complete recovery for all impacted customers. We appreciate your continued patience and will provide further updates as we progress.
Thank you for your understanding.
Aug 22, 11:25 PDT

Update - We are continuing working with Quickbooks Online integration to resolve the issue.
Aug 14, 07:35 PDT

Investigating - We are currently investigating an issue involving the Quickbooks Online integration. Users are reporting a "Error Opening QuickBooks Connection - Throttle Exception was thrown" message on their GL entries after attempting to push data to QB. We have engineering looking into the issue. A QuickBooks "Throttle Exception was thrown" error indicates that an application or integration is exceeding the API call limits set by Intuit for accessing QuickBooks data. This typically occurs when an application attempts to send too many requests in a short period. Users will need to manually repost these transactions once the issue is resolved.
Aug 11, 09:22 PDT

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.